FULL SERVICE BASED ON 50 YEARS OF EXPERIENCE
BRANDES assists you with finding the best option for you before installing a system. We support you in word and deed during the implementation. And after implementation, we help you with day-to-day operations by offering training, software support, maintenance and measured result interpretation.
- Advisory and Sales
- Order service
- Repair service and replacement parts
- On-site service and remote maintenance
- System documentation
- Seminars and training
You can count on BRANDES as your reliable, neutral and independent partner who cares about the one thing that matters to you: ensuring that your system runs successfully, frictionlessly and lucratively – whether in the local or district heat industry, in manufacturing or in your sensitive rooms.
After 50 years of experience, we are familiar with all possible types of defects. You would be hard put to find problems that we cannot solve in our development department together with our customers. Our sales staff assist you on site as product and system advisors.
Ordering from us includes our assistance. We coordinate your order processing with our service technicians on site so that the devices start up on time and your employees receive professional training.
Do you have a defective old BRANDES system? No problem: We can repair all system generations, keep replacement device in store or integrate new products without impacting the quality of the whole measurement, locating and alarm system.
Our service technicians can visit you whenever they are needed: They can adjust the operating parameters if the system is extended or rebuilt, evaluate unclear alarms or defects, document system statuses – offering quick and targeted support. If requested, this is also possible via the internet directly from Eutin into your system.
Nowadays, technical documentation needs to stand up in a court of law. That’s one thing. And the other is this: A monitoring system is only ever as good as the documentation of all system components – knowing where something went wrong so that defects can be removed quickly. BRANDES can take over planning and current status documentation for our supplied systems.
Training ensures competence, makes a contribution towards quality assurance and realises economic solutions and concepts.
That’s why network providers offer extensive training levelled at beginners as well as experienced employees.
Our seminars are aimed specifically at engineering firms and planners, we talk in detail about the functionalities, applications and all steps from planning to approval of monitoring systems.
We also offer on site training on request on how to install pipe technology components of the BRANDES NiCr system. Depending on your requirements, we provide installation training with or without installer certification.
You can download the current training programme and set dates are available from our website. If you have any further questions, or wish to request training specifically tailored to your needs, please get in touch with us. We can then arrange everything with you directly.
When you choose BRANDES, you are not just choosing a product: You are receiving a reliable system of fully coordinated components, a full circle of system and services.